Microsoft Dynamics 365 Sales Integration

Automate CRM Actions and Keep Consent in Sync with Microsoft Dynamics

Connect eMarketeer with Microsoft Dynamics 365 to automate CRM updates, synchronize consent, and ensure your sales team acts on qualified leads – without manual work.

Turn marketing engagement into structured CRM actions.

Why Integrate Microsoft Dynamics 365 Sales with eMarketeer?

Keep marketing and CRM aligned with automation – not manual processes.

  • Create or update Leads automatically

  • Log Tasks and Phone Calls in Dynamics

  • Add Leads or Contacts to Marketing Lists

  • Sync consent and subscriptions bi-directionally

  • Import Dynamics Contact Marketing Lists directly

Everything stays synchronized between systems.

Seamless Lead Handoff: From Marketing to Dynamics

eMarketeer handles engagement and qualification.
When a lead is ready – Dynamics is updated automatically.

1. Indfangning

Collect leads through:

  • Website forms

  • Landingssider

  • Begivenheder

  • Social Lead Ads

  • Email engagement

Core contact data is structured and ready for CRM processing.

2. Qualification

Use engagement and behavioral triggers to identify when a lead is ready for sales.

Leads can qualify based on:

  • Indsendelse af formularer

  • Campaign interactions

  • Marketing workflows

  • Defined qualification criteria

When qualification criteria are met, CRM actions can be triggered automatically.

3. Automated CRM Actions (Triggered via Journeys)

All CRM updates are executed through structured eMarketeer Journeys.

Available CRM actions include:

Create or Update Lead

Push contacts from eMarketeer into Dynamics as Leads.

  • Update existing Leads if found

  • Option to always create a new Lead

  • Prevent unwanted duplicates

  • Automatically link newly created Leads to existing Contact and Account records when applicable

Add Activities (Tasks & Phone Calls)

Automatically log sales activities in Dynamics.

  • Create Task or Phone Call

  • Assign a Dynamics owner

  • Add description and subject

  • Schedule activity timing

Two matching modes available:

Smart Mode

  • Prefer Lead or Contact

  • Automatically fall back to the alternative record type if needed

Strict Mode

  • Log activity only on a Lead

  • OR only on a Contact

  • No fallback

Add to Dynamics Marketing Lists

Automatically add records to Dynamics Marketing Lists.

  • Add Lead to Marketing List

  • Add Contact to Marketing List

  • Strict matching ensures correct record type

Ideal for structured segmentation and follow-up processes inside CRM.

Consent & Subscription Sync (GDPR Ready)

The integration ensures that consent and subscription settings stay synchronized between eMarketeer and Microsoft Dynamics 365.

  • Bi-directional consent updates

  • Subscription categories synchronized across systems

  • Automatic updates when preferences change

  • Pre-send validation to ensure compliance

Sales and marketing always work with the same, up-to-date contact permissions.

Import Dynamics Marketing Lists

Import Contact Marketing Lists from Dynamics directly into eMarketeer.

Standard Import

  • Import lists into your marketing database


Import on the Fly

  • Select a Dynamics Marketing List during email setup

  • Import and send in one process

 

Detaljer om integration:

Udbyder: eMarketeer
Kategori: CRM-integration
Krav; eMarketeer & Microsoft Dynamics 365-konto

Ressourcer

Opsætningsvejledning til Dynamics 365 Instruktioner til opsætning

eMarketeers integrationsstøtte

Støtte internet side

Hold dit CRM og din markedsføring synkroniseret

Book en demo for at se, hvordan eMarketeer og Microsoft Dynamics 365 arbejder sammen!

En test-popup med formular!

Book en demo

Udfyld formularen nedenfor, så kontakter vi dig snarest.
Book en demo